Overview
The payment methods provided on Portal only applies to the PRO PLAN.- Lite Plan: Free tier, no payment required.
- Pro Plan: Tiered pricing.
- Ultra Plan: No payment via Portal needed.
Payment Method
We currently support 2 payment methods:- Crypto - USDC on Solana via Helio
- Credit card - USD via CoinFlow
Crypto
| Property | Details |
|---|---|
| Payment | The payment is done in Solana USDC only. |
| Cadence | The payment is currently done on a monthly basis, which means you will need to revisit Portal and manually renew each month. |
| Expiry | 7 days before the plan expires, you will see the state change in the dashboard’s table and receive an automated email as a reminder to renew. Upon expiry, your key will remain valid for a grace period but will be disabled (but not deleted) when it ends. |
| Renewal | If you choose to “Renew”, the plan will be renewed to the same plan as the previous month. To change plan, you can upgrade/downgrade your plan at any time and cost will be pro-rated. |
| Fee | Jupiter incurs the payment service fees. |
| Changing of payment method | From Crypto to Credit Card: 1. Wait for plan to expire 2. Pay using the credit card payment method. |
Credit Card
| Property | Details |
|---|---|
| Payment | The payment is done in USD only. |
| Cadence | The subscription is automatically renewed and funds deducted on a monthly basis. |
| Fee | User incurs the credit card payment service fees at 3.4% of the payment amount + $0.25. |
| Changing of cards | For security, changing of cards require a few extra steps and cannot be done in the middle of the subscription. 1. Cancel current plan 2. Wait for plan to expire 3. Resubscribe a plan with the new card. |
| Upgrading of plans | You can upgrade your plan at any time. - The cost of the new plan will be charged immediately, while the pro-rated unused cost of the previous plan will be refunded. - The subscription date will be updated to the date of the upgrade. - Do note that the refund will be processed at least 1-2 business days after the upgrade. |
| Downgrading of plans | You can downgrade by cancelling your plan and subscribing to a lower plan after expiry. |
| Cancellation of plans | No refund will be given for unused days and the Pro plan will continue until the expected expiry date. |
| Changing of payment method | From Credit Card to Crypto: 1. Cancel current plan so it does not automatically renew 2. Wait for plan to expire 3. Pay using the crypto payment method. |
| Other Caveats | - Registered card address must be the billing address. - No usage of disposable cards as payments are made for a recurring subscription plan. |